Privacy Policy

Last Updated: 10th November 2025

Welcome to Wakali Safaris. Your privacy and trust are very important to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website, social media platforms, or when you book a safari or related services with us.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

• Full name
• Contact details (email, phone number, WhatsApp number)
• Passport details (when required for bookings)
• Nationality
• Payment details (handled securely via payment gateways)

b) Booking Information

• Dates of travel
• Group size
• Accommodation preferences
• Dietary requirements (including Kosher or gluten-free)
• Special requests

c) Technical Information

• IP address
• Browser type
• Device type
• Cookies and browsing behaviour on our website

2. How We Use Your Information

We use your information to provide and improve our services, including:

• Processing safari and tour bookings
• Communicating with you (email, WhatsApp, phone)
• Customising itineraries
• Arranging hotel reservations, park permits, and flight bookings
• Sending confirmations, invoices, and updates
• Customer support
• Marketing, promotions, and special offers (only with your consent)
• Improving website performance

3. Sharing Your Information

We only share your data with trusted third parties when necessary to deliver your safari experience. These may include:

• Hotels, lodges, and camps
• National parks and authorities (e.g., TANAPA, NCAA)
• Airline companies (e.g., Flightlink, Auric Air, Air Excel)
• Payment processors
• Safari guides and ground partners

We never sell your personal data to any third party.

4. Data Storage and Security

We take privacy and security seriously. Your information is stored securely using:

• Password-protected systems
• Encrypted storage where applicable
• Restricted internal access
• Secure payment processing systems

While we take all reasonable measures, no online transmission or storage method is 100% secure.

5. Cookies and Tracking

Our website uses cookies to:

• Improve user experience
• Understand traffic and browsing patterns
• Enhance performance

You can disable cookies in your browser settings.

6. Your Rights

You have the right to:

• Request access to your personal information
• Correct or update your data
• Request deletion of your data (where legally allowed)
• Opt-out of marketing communications at any time

7. Children's Privacy

We do not knowingly collect personal information from children under the age of 16 without parental or guardian consent.

8. International Transfers

If you are accessing our services from outside Tanzania, your information may be transferred and processed in Tanzania or other countries where our partners operate.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or need to request any action regarding your data, feel free to contact us: